What practitioners ask us.

Missing them is the job. What the caller receives in the next sixty seconds is a choice — voicemail, or an instant text with a booking link and a kept callback promise. The first loses the race; the second usually stays in it. The free assessment scores which one your practice has.

Count your unreachable slice honestly: procedure hours plus closed hours often leave 15% or less of the week where a live pickup is possible. Your phone system may already log missed calls — most practitioners who check are surprised. If you can't check, that's the tracked question in the assessment, and "I'd be guessing" is itself the finding.

The measured data says serious: in a live practice we measure, inquiries from uncovered windows closed at 67% once booked — better than the promptly-handled ones. New patients don't leave voicemails because they don't owe you patience yet — they have a problem now and two more results on their screen.

No. We measure what your missed calls currently receive, then scope a floor — which may involve automation, humans, or both, depending on where your window actually gapes. Selling the fix before the measurement is the habit we exist to break.

Solo and small hands-on practices: dental, med spa, therapy and counseling, chiropractic, PT, massage, veterinary — anyone whose work requires being unreachable for real stretches of the day.

You're the purest case of the door: recurring 50-minute unreachable blocks, no front desk, and new clients who often call several practices in one sitting. A floor under those blocks matters more for you than for anyone with staff.

The measured practice in our data has staff — and still lost a third of its inquiries to uncovered moments (other line, lunch, checkout, human). The assessment scores your actual floor, staff included; if the floor holds, the score says so.

No. Test calls are ordinary new-patient inquiries from personas we control. We measure your intake, never your patients, and the assessment asks about operations only.

Ten questions: practice type, inquiry volume, channels, what happens mid-procedure and after hours, callback speed, follow-up count, patient value. You get a 0–100 score, four axis scores worst-first, and a written report with a monthly cost estimate from your own numbers.

The written analysis is produced by Claude, an AI model, from your answers and computed scores only — every claim traces to something you said. The scoring is published, deterministic math. We name the AI because it's true.

Five business days of timed test calls against your real line — during procedure blocks, lunch, after hours, per your written permission — logging what comes back and when, timestamped at the source. Then the measured report beside your self-reported one, and a working session on what it found.

They're a handful of ordinary-sounding inquiries across five days — the kind your practice already receives hourly. None book real appointment slots, and every probe is identified to you after the window closes.

Free audits are sales calls in costume. The $500 buys five days of real measurement with no pitch obligation — if your floor holds, "confirmed covered, here's proof" is the deliverable, and the engagement can end there.

Builds start at $2,500, quoted in writing after the discovery, scoped to where your window actually gapes. The floor is published because hidden prices waste everyone's time.

That's the number your free report estimates — inquiries × miss rate × close rate × patient value, from your own answers. The math is here, fully in the open. For well-booked practices it's usually four to five figures monthly.

It's priced as its own deliverable — that independence keeps the findings honest. When a build follows, the discovery becomes its baseline and the post-build remeasurement is included.

You have the report and the estimate. Strong score — keep it, you're done. Leaking score — the report's next step is the discovery, booked and prepaid online in one step. No sales sequence.

Then you own a timestamped report proving it — useful the next time someone cold-calls selling your practice an answering service for calls you're "definitely losing."

The discovery is priced to stand alone, so "your floor holds" is a deliverable we can afford. Every finding carries timestamps you can check. Estimates and measurements are labeled separately in writing — padding would show.

Don't — verify. The score is free and shows its work. The discovery is $500 against timestamps you can inspect. Every step is sized so you're never trusting us past the evidence in hand. Who we are: about page.